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Oracle Utilities Customer Care and Billing
Overview
Brief Description
Actors/Roles
Detailed Business Process Model Description
Business Process Diagrams
Process Non-Billed Monitored Budget Payments (Page2)
Process Non-Billed Monitored Budget Payments Description
1.0 Group - Create Adjustment for Non Billed Budget SA for Amount of Expected Payment
1.1 Group - Apply Credit Balance to Non Billed Budget SA up to Scheduled Payment Amt
1.2 Group Keep Remaining Credit on Excess Credit SA
1.3 Financial Effect of Non Billed Budget Scheduled Payment Processing Background Process
1.4 Upload Payment Information (Process X Custom Process)
1.5 Add Payment (in Incomplete Status)
1.6 Distribute Payment Automatically to Non Billed Budget SA
1.7 Apply Credit to Non Billed Budget SA
1.8 Create Excess Credit SA
1.9 Apply Credit to Excess Credit SA
2.0 Freeze Payment
2.1 Financial Effect of Payments Monitored NBB
2.2 Search for Customer
2.3 Post Payment Details
2.4 Request Automated Distribute and Freeze Payment
2.5 Populate Distribution Details Manually to Specific SAs
2.6 Update Distribution
2.7 Request Default Distribution Prior to Freezing Payment
2.8 Evaluate Distribution of Payment
2.9 Change Distribution Details
3.0 Request Freeze Payment
Installation Options Control Central Alert Algorithms
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